Holland & Barrett

Work with us

Our purpose is to make health and wellness a way of life for everyone.

We have an exciting vision to be the trusted partner for over 100 million people globally to achieve their personal health and wellness goals, adding quality years to life. 

Supplying Holland & Barrett

At Holland & Barrett we work with our Approved Suppliers to provide our customers with science-backed, evidence-based products and services of the highest quality.

Innovation is at the heart of our business. It is what makes our customers visit us time and again and has kept us a brand leader for over 150 years.

We work tirelessly to discover the next supplier, ingredient, service, or diagnostic device and to bring our customer products which are aligned to their wellness needs.

We are on an exciting journey

  • We’re transforming our business to become truly customer-centric and mission led: focusing on the customer’s reason for shopping and providing a true omni-channel, cross-category retail experience.
  • We continue to innovate, creating Own-Label products and working in partnership with brands to create an extensive science-backed product offering for our customers.
  • We’re investing to continue our growth in International markets. We’ll continue to leverage our reputation as experts, our Great British heritage and a curated product range as we serve entirely new groups of H&B customers.
  • We’re improving the appearance of our store environment and the way products are presented, creating a distinctive retail experience for our customers.
  • In order to maintain the trust, we've built up with our customers we only work with suppliers who are aligned to our purpose and values.

In order to maintain the trust, we've built up with our customers we only work with suppliers who are aligned to our purpose and values.

As we continue to transform our business and strive to innovate, we know our customers want to do the right thing for the environment and the people who make our products, so we make it easy for them through our efforts to source ethically and responsibly. 

By looking at key topics such as carbon, deforestation, circularity, plastics and packaging we continually seek to strengthen our understanding and mitigation of our environmental impacts. We continue to work with our suppliers in these areas to drive towards further commitments and together mitigate any negative environmental impacts. 

We look at Responsible Sourcing by proactively sourcing and procuring products and services both ethically and sustainably, throughout each tier of our supply chain and all supplier partners must complete our responsible sourcing onboarding requirements. 

By conducting ESG due diligence, we can together with our suppliers ensure that human rights are a fundamental within our supply chains, ensuring individuals can lead a dignified, healthy lives, free of abuse and violations. As part of ESG due diligence we check environmental requirements, ensuring all suppliers are compliant with local laws and regulations. Understanding our supply chain and sourcing responsibly enables both our business and that of our suppliers, to make positive social and environmental impacts and improve the standard of working conditions in wider global supply chains. 

As a business, we are committed to respecting internationally recognised human rights and implement the principles and guidance in the United Nations (UN) Guiding Principles on Business and Human Rights as a basis for dialogue and action. We also support the OECD Guidelines for Multinational Enterprises. Our supplier partners are encouraged to become more transparent in their ESG performance and make commitments to improve their sustainable performance, something that we monitor and aim to support through sharing experience and giving access to monitoring tools. 

If that sounds like you, please get in touch (via product Guru). 

We work with Product Guru to allow us to efficiently review new products. Product Guru is a specialist platform that allows suppliers to showcase their products to major retailers. Suppliers can sign up INSTANTLY and FOR FREE

Our Supplier Relationship Management Team

We now have a team based at our Nuneaton office who are dedicated to supporting and engaging with our Approved Suppliers.  

If you work with H&B, this team will collaborate with you to jointly optimise trading performance, keep you in the loop on developments at H&B and bring you in to our approved Supplier community through our events and comms programme. 

To speak to someone in the SRM team, please get in touch using this email address: Suppliermanagementoffice@hollandandbarrett.com