Holland & Barrett and Randox transform diagnostic health services
Holland & Barrett, the UK’s leading health and wellness
retailer, is formalising and strengthening its relationship with Randox Health,
a global leader in diagnostic testing, as both organisations commit to
exploring new ways to bring innovative diagnostic services to customers.
14 in-store Randox Health clinics already operate
successfully within Holland and Barrett stores, and 8 more are set to follow,
reflecting the shared Randox Health and Holland & Barrett vision to make
accessible diagnostics part of everyday wellness.
Looking ahead, both organisations are exploring how the
partnership could evolve into a more joined-up proposition for the customer.
This brings together Holland and Barrett’s trusted wellness expertise with
Randox Health’s advanced diagnostic capabilities to create a seamless,
end-to-end health experience. While still in development, this shared vision
reflects the ambition of both partners to offer customers something more than
diagnostics on the high street. To combine testing, personalised insights, health
and wellness advice, product solutions, and access to the most effective
third-party solutions and ongoing support within a single, connected
offering.
Each new Randox Health space offers in-clinic blood testing
that provides deeper insight into key biomarkers – including heart, hormone,
nutrition and metabolic health – helping to identify potential imbalances early
and enable timely action. With a wide range of testing options, from full-body
checks like the Everyman and Everywoman packages to dedicated tests for
specific concerns, customers can choose the level of insight that suits
them.
Appointments can be booked online with no GP referral
required, and results are delivered through the Randox platform in as little as
two hours from the sample’s arrival at the lab, giving clients same-day access
to comprehensive health insights. In the future, each report will be
accompanied by product recommendations and wellness advice through Holland
& Barrett’s ecosystem, helping individuals take immediate, informed steps
toward better wellbeing.
The partnership is further strengthened by Holland &
Barrett’s unique platform:
- Retail
reach and trust, with 700+ stores meeting millions of customers where they
already are.
- The
UK’s widest wellness product ecosystem, spanning supplements, nutrition,
lifestyle products and more.
- A
rapidly evolving digital infrastructure, enabling greater personalisation,
guidance and engagement.
- A
trusted brand, with an expert team of scientists and doctors, enabling the
broad community to translate complex science and online information
overload into accessible, everyday wellness advice.
Since introducing Randox Health in June 2024, the
partnership has delivered strong engagement and measurable results - including
over 10,000 health tests performed across the first 14 stores to date. This
response demonstrates growing customer demand for convenient, preventative
health solutions on the high street.
“This partnership strengthens our long-standing mission to
make wellness easier, more personalised and more accessible for every
customer,” said Anthony Houghton, Group CEO at Holland & Barrett.
“By uniting Randox Health’s scientific excellence with our trusted retail
experience and digital reach, we are building a future where everyone can move
seamlessly from understanding their health to taking meaningful action to
improve it.”
“Thanks to our partnership with Holland & Barrett we are
able to expand access to affordable, proactive healthcare to more people than
before” said David Ferguson, COO at Randox Health. “This combined
with our revolutionary 2-hour testing service, individuals can now identify
potential imbalances in the body sooner and gain timely, actionable health
insights, that help them make informed decisions without delay.”